Cash-for-Keys & Relocation Workflow for Occupied REO Properties
TLDR: The cash-for-keys / relocation workflow starts when occupancy is confirmed occupied: the broker presents relocation terms and the lender reviews and approves them. Realty Force stores the signed agreement and supporting evidence under the asset. The platform does not automatically issue payment or provide legal advice.
A property-linked workflow for coordinating relocation terms, approvals, signatures, and possession evidence on occupied REO files.
When the workflow starts
The occupied-property workflow starts when occupancy is confirmed occupied. The team reviews the next steps; relocation and eviction tasks depend on the file's configured workflow and the lender's decision. Relocation is handled in the context of that REO asset, keeping the occupancy finding, related tasks, and documents together.
Who does what
The broker presents the relocation offer and terms, using the lender's approved authority and obtaining approval when required. Lender review and signature are separate steps: the broker obtains the occupant-signed agreement, then routes it for the asset manager's e-signature through the platform. Possession is verified separately through an explicit vacancy confirmation; accepting an offer does not confirm a move-out.
- Broker: present the relocation offer and coordinate the terms and agreement.
- Lender: set the approved relocation authority and review proposed terms requiring approval.
- Agreement signers: the occupant signs the agreement, and the asset manager countersigns through the platform's e-signature process.
- Assigned property team: verify possession and record the required evidence and task completion.
See the lender and servicer workspace and the REO broker workspace for the broader roles around an asset.
What evidence is stored
The file keeps the signed agreement PDF and task completion record under the asset, along with photos or notes uploaded or recorded as required by the task. These records support review of what was agreed and documented. Evidence requirements depend on the configured task; the platform does not automatically capture every photo or note.
- Signed relocation agreement PDF.
- Required photos or notes supporting the possession check.
- Task completion record associated with the property workflow.
What happens next
As the team records the result, the file reflects status updates and related tasks according to the asset's configured workflow. The signed agreement and supporting files remain stored under the asset for the people authorized to access it. Possession verification and document storage do not automatically release a payment.
Explore the platform features for property-linked tasks, e-signature, documents, and activity tracking.
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